Home Damage Claim Specialist Accounting - Provo, UT at Geebo

Home Damage Claim Specialist

Company Name:
Vivent
Job Description
# Home Damage Claim Specialist (Provo, UT)
This position will be a part of the team that provides essential support to our customers, technicians, and outside contractors in order to solve difficult situations that arise when there is damage to the home. The position will involve investigating and analyzing the validity of each claim as well as the proper solution for both parties.
# Apply below for Home Damage Claim Specialist job in Provo, UT.
Required Skills
Review accounts while able to listen to the customer.
Ensure trust in customer's that have had problems with us.
Able to be self-motivated and able to focus.
To be able to negotiate with a customer for a win-win outcome.
Work well with others in the department.
Identify customer's needs and be able to facilitate them.
Follow-up with customers.
Work well with other departments.
Required Skills:
Review accounts while able to listen to the customer.
Ensure trust in customer's that have had problems with us.
Able to be self-motivated and able to focus.
To be able to negotiate with a customer for a win-win outcome.
Work well with others in the department.
Identify customer's needs and be able to facilitate them.
Follow-up with customers.
Work well with other departments.
Required Skills
Any negotiation and/or sales skills are very beneficial.
Ability to communicate professionally and accurately and demonstrate strong oral communication skills.
Ability to speak in a pleasant, well controlled voice and maintain control of a conversation.
Ability to work as part of a team and work towards individual and team goals.
Ability to make responsible judgment decisions where policies are not defined.
Ability to use a PC and demonstrate knowledge of basic PC applications.
Strong analytical ability required to effectively communicate with all levels of employees,
Ability to arrive on time and willingness to work flexible shifts
Required Experience
High school education or equivalent.
Computer skills, Microsoft, Excel and Word.
3 months working at Vivint
Technical Experience
Required Experience
Vivint, an equal opportunity employer, does not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring--under federal, state and local laws.
We are a drug free environment. We don't conduct pre-employment drug screening, however, we do conduct random drug testing on site.
###
Tracking Code 20123092
Job Location Provo, Utah, United States
Position Type Full-Time/RegularEstimated Salary: $20 to $28 per hour based on qualifications.

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