Product Support Specialist Information Technology (IT) - Provo, UT at Geebo

Product Support Specialist

For more than years ECI Software Solutions has been providing industryspecific cloudbased business management software and services to small and mediumsized businesses.
With divisions focused on manufacturing wholesaleretail distribution building and construction and field service ECIs solutions integrate into every aspect of a customers business to help them level the playing field run daytoday operations more efficiently and free them up to focus on what matters most.
Its how business gets done.
To apply for this position please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position.
Applications without a resume will not be considered.
As aProduct Support Specialistfor our team you will be supporting small to mediumsized entrepreneurs using our ECI ThermoGrid software.
We are searching for an outgoing energetic and motivated customer support professional to join our team TheProduct Support Specialistwill receive customer requests and respond to questions and issues arising from their use of ECI ThermoGrid software.
This position will be responsible for troubleshooting and documenting customer issues and ensuring a timely resolution to customer requests for assistance.
This position will be located in our Provo UT office.
Support may include but is not limited to Duties and Responsibilities In addition to our competitive salary and awardwinning culture we offer an excellent benefits package.
We even offer our employees a day off to serve their community Our company core values are our CODE Crave Greatness Own the Outcome Deliver Awesome and Embrace Community.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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