Parts Back Counter
Parts Back Counter The Parts Back Counter is expected to.
Maximize Production Customer Service and Profitability.
Effectively communicate with Technicians and outsidecustomers to ensure the correct parts are ordered.
Identify and assist customer needs and sales opportunities to meet company standards.
Efficiently communicate with clientele regarding invoices and payments.
Review service repair orders and invoices with Technicians for proper completion and calculations.
Display seasonal parts and accessories to achieve maximum marketing exposure.
Effectively communicate with clientele to ensure objective customer needs and sales opportunities meet company standards.
Maintain general knowledge of warranty PP and return procedures.
Complete and maintain all Larry H.
Miller Dealerships required training.
Complete and maintain all specific Factory related training.
Effectively communicate with clientele regarding invoices and payments.
Accurately review service repair orders and invoices for proper completion and calculations.
Display seasonal parts and accessories to achieve maximum marketing exposure.
Maintain a clean and safe work environment at all times and adhere to all OSHAEPA requirements.
Maintain employee customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
Maintain ability to handle job stress and effective interaction with others in the workplace.
Perform all other job duties as requested by management.
.
Operate with Integrity Demand the highest ethical standards from self and others.
oMaintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H.
Miller Dealerships.
Set an example of positive attitude and professionalism including a neat orderly and safe work environment.
Physical Demands Work performed in a dealership setting due to the necessity to work in person with employees customers and vendors.
Must be able to sit stand bend reach talk hear stoop kneel crouch use hands and fingers handle or operation objects tools or controls and move about facilities.
Required vision include close vision distance peripheral and the ability to adjust focus.
Required to liftup to a minimum of lbs.
Exposure to shop environment such as noise dust odors and fumes chemicals and adhesives.
While performing the duties of this job the employee is exposed to weather conditions precedent at that time.
Required to operate equipment and move vehicles in a safe manner at all times.
Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisormanager.
.
Education High school diploma or the equivalent.
.
Experience years experience in an automotive Parts Department preferred.
years sales experience preferred.
.
Certifications Maintain valid drivers license and MVR record within company policy requirements.
.
Skills Active Learning Understanding the implications of new information for both current and future problemsolving and decisionmaking.
Learning Strategies Selecting and using traininginstructional methods and procedures appropriate for the situation when learning or teaching new things.
Communication Basic ability to read and write ability to effectively convey information to others apply active listening by taking the time to understand the points being made by employees and customers being aware of others reactions and understanding why they react as they do.
Social Perceptiveness Being aware of others reactions and understanding why they react as they do.
Critical thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
Resolving conflicts and negotiating with others The ability to handle complaints settle disputes and resolve grievances and conflicts or otherwise negotiating with others.
The Larry H.
Miller Groups success is based on personal growth a commitment to the customer and continuous improvement.
Our culturebased work environment and wide variety of employment opportunities are your winning combination for a great career.
We are pleased to offer you and your family members a comprehensive benefits package.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Maximize Production Customer Service and Profitability.
Effectively communicate with Technicians and outsidecustomers to ensure the correct parts are ordered.
Identify and assist customer needs and sales opportunities to meet company standards.
Efficiently communicate with clientele regarding invoices and payments.
Review service repair orders and invoices with Technicians for proper completion and calculations.
Display seasonal parts and accessories to achieve maximum marketing exposure.
Effectively communicate with clientele to ensure objective customer needs and sales opportunities meet company standards.
Maintain general knowledge of warranty PP and return procedures.
Complete and maintain all Larry H.
Miller Dealerships required training.
Complete and maintain all specific Factory related training.
Effectively communicate with clientele regarding invoices and payments.
Accurately review service repair orders and invoices for proper completion and calculations.
Display seasonal parts and accessories to achieve maximum marketing exposure.
Maintain a clean and safe work environment at all times and adhere to all OSHAEPA requirements.
Maintain employee customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
Maintain ability to handle job stress and effective interaction with others in the workplace.
Perform all other job duties as requested by management.
.
Operate with Integrity Demand the highest ethical standards from self and others.
oMaintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H.
Miller Dealerships.
Set an example of positive attitude and professionalism including a neat orderly and safe work environment.
Physical Demands Work performed in a dealership setting due to the necessity to work in person with employees customers and vendors.
Must be able to sit stand bend reach talk hear stoop kneel crouch use hands and fingers handle or operation objects tools or controls and move about facilities.
Required vision include close vision distance peripheral and the ability to adjust focus.
Required to liftup to a minimum of lbs.
Exposure to shop environment such as noise dust odors and fumes chemicals and adhesives.
While performing the duties of this job the employee is exposed to weather conditions precedent at that time.
Required to operate equipment and move vehicles in a safe manner at all times.
Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisormanager.
.
Education High school diploma or the equivalent.
.
Experience years experience in an automotive Parts Department preferred.
years sales experience preferred.
.
Certifications Maintain valid drivers license and MVR record within company policy requirements.
.
Skills Active Learning Understanding the implications of new information for both current and future problemsolving and decisionmaking.
Learning Strategies Selecting and using traininginstructional methods and procedures appropriate for the situation when learning or teaching new things.
Communication Basic ability to read and write ability to effectively convey information to others apply active listening by taking the time to understand the points being made by employees and customers being aware of others reactions and understanding why they react as they do.
Social Perceptiveness Being aware of others reactions and understanding why they react as they do.
Critical thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
Resolving conflicts and negotiating with others The ability to handle complaints settle disputes and resolve grievances and conflicts or otherwise negotiating with others.
The Larry H.
Miller Groups success is based on personal growth a commitment to the customer and continuous improvement.
Our culturebased work environment and wide variety of employment opportunities are your winning combination for a great career.
We are pleased to offer you and your family members a comprehensive benefits package.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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